Now live in production at Wilma's Patio, Newport Beach

Streamline your business
without burning yours out.

Synara is the AI texting assistant that automates the operational work eating your day — training, coverage, scheduling, and the questions your team keeps asking.

Built for operators. No app to install. Live in 14 days.

What it does for you

Three things that eat your day. Handled.

Faster ramp time

New hires text Synara with menu and allergy questions instead of pulling a senior server off the floor. Day-one staff are menu-fluent before their first table.

Coverage in minutes, not hours

A server texts "I can't work Saturday." Synara messages every available employee, locks in a cover, and asks you to approve with one word. The 30-message group chat is dead.

Reviews answered while you sleep

A 1-star review hits Yelp at 11pm. Synara drafts a calm, on-brand reply that's ready for you to approve in the morning. No more angry responses typed at 2am — no more reviews sitting unanswered for a week.

Services

Buy back your time.

Synara handles the operational work that eats your floor time. Three services, one assistant, no app to install.

Live

Server Training Assistant

Your team texts Synara with menu questions, allergy walks, upsell scripts, or "quiz me before service" — and gets coached responses pulled from your actual menu, with the exact lines to use at the table.

  • Menu Q&A pulled from your real menu — never invented
  • Allergy and dietary walkthroughs on demand
  • Upsell scripts owners pre-approve
  • "Quiz me before service" — pre-shift drills on demand
Live

AI Shift Coverage

A server texts "I can't work Saturday" — Synara messages every available employee, locks in a cover, and pings the manager to approve with a one-word reply. No 30-message group chat. No managers chasing texts during their day off.

  • Auto-finds available coverage from your roster
  • Manager approves with one text — APPROVE or DENY
  • Upload availability once — Synara builds the weekly schedule
  • Real-time updates as drops, swaps, and call-outs happen
Live

Automated PR Agent

A one-star review hits Google or Yelp at 11pm — Synara drafts a calm, on-brand response, flags it for the owner, and posts the moment it's approved. No more angry replies typed at 2am, no more reviews sitting unanswered for a week.

  • Watches Google, Yelp, TripAdvisor, and OpenTable in real time
  • Drafts professional responses tuned to your brand voice
  • Owner approves with one tap — no late-night typing
  • Escalates serious issues (food safety, allergens) for immediate attention

How it works

Three steps. No app to install. No tablet on the line.

01

You give us your menu and your team.

Menu items, prices, allergens, and upsells — plus your employee roster and their availability. Once. Menu changes or schedule changes? Text Synara a one-liner ("Fish Tacos are $24 now" or "Carlos can't work Sundays anymore") and it updates.

02

Your team texts Synara from their phone.

"What comes with the salmon?" "Quiz me before service." "I can't work Saturday." "What's my schedule next week?" Synara handles each one — coaching, coverage searches, schedule lookups — and only loops you in when an approval is needed. iPhone or Android. No app, no login, no friction.

03

You approve. Synara handles the rest.

Coverage requests reach you only when your one-word approval is needed. Menu coaching happens without you. Schedules build themselves. Negative reviews come to you with a calm, on-brand reply already drafted. You stop being the help desk, the scheduler, and the late-night PR team — and you get your floor time back.

In production

Live at a Newport Beach institution.

Case Study

Wilma's Patio

A Balboa Island institution since the 1970s. Servers text Synara for menu questions, allergy walks, upsell coaching, quiz prep, and shift coverage. The owner texts in negative reviews and gets calm, on-brand draft replies in seconds. Live in production this season.

181 menu items loaded Owner-approved upsells Shift coverage automated Weekly schedule auto-built Reviews drafted in seconds Escalations flagged automatically
Jake — server
What comes with the salmon?
Synara
Hey Jake — Salmon comes with rice pilaf and seasonal veg. Add Cajun blackened +$3. Power phrase: "Our most popular dish — the lemon herb butter is what makes it."
Carlos — server
No puedo trabajar el sábado a las 5
Synara
Entendido. Buscando cobertura ahora…
Synara · 4 min later
✓ Maria cubre tu turno. Gerente aprobó. Disfruta el sábado.
Sheri — owner
review: cold eggs, slow service, won't be back
Synara — draft reply
We're truly sorry your breakfast missed the mark — that's not the standard we hold ourselves to. Please reach out to us directly so we can make this right, and we hope you'll give us another chance to serve you. Tap to post →

About Synara

Built by operators, not engineers.

Synara was founded by people who actually work the floor. We saw the same pain at every restaurant — managers and senior servers spending half their shift training the same things, in the same language, to the same kind of new hire — and built the tool we wished we had. Headquartered in Newport Beach, California.

Founder

Eric Dorantes

Builds and runs the Synara platform. Technical questions, integration help, and everything under the hood.

ericsynara@outlook.com →
Co-founder

Collin Hoff

Talks to operators and owners about whether Synara fits. Demos, pricing, and getting started.

collinsynara@outlook.com →

See Synara live
for your team.

15 minutes. We load a few of your dishes and a sample roster into Synara, you text it like one of your servers would — menu questions, a coverage request, a schedule check — and you'll know in real time whether this saves your floor time.

Book a 15-minute demo →

No app, no tablet, no contract. Just a text.